Frequent Asked Questions

Terms of Use:

ACCEPTANCE OF TERMS

Best Of Concierge provides a collection of online resources, including classified ads, forums, catalogs, and various email services available on or through Best Of Concierge (referred to hereafter as “the Service”) subject to the following Terms of Use (“TOU”). By using the Service in any way, you are agreeing to comply with the TOU. In addition, when using particular Best Of Concierge services, you agree to abide by any applicable posted guidelines for all Best Of Concierge services, which may change from time to time. Should you object to any term or condition of the TOU, any guidelines, or any subsequent modifications thereto or become dissatisfied with the Service in any way, your only recourse is to immediately discontinue use of the Service.


By activating your account and using the Best Of Concierge Concierge Service, you agree to all of the terms and conditions of this Best Of Concierge Concierge Service Usage Agreement ("Usage Agreement"). If you do not agree with any of the terms or conditions contained herein, please do not use Best Of Concierge Concierge Service.  Best Of Concierge Concierge Service reserves the right to change, modify, add or remove portions of this Usage Agreement or the terms or conditions contained herein at any time. Changes to the agreement will be periodically made and included in a new "Usage Agreement" which will be posted in replacement of the old "Usage Agreement". Your continued use of Best Of Concierge Concierge Service following the posting of any changes will mean that you have accepted the changes.

 

PAYMENT

All annual membership packages must be paid for up front by, money order or credit card. We accept Visa, MasterCard and American Express.   Any rates listed by Best Of Concierge Concierge Service, are for services rendered directly by Best Of Concierge Concierge Service and do not include charges for third party vendors, or merchandise purchased to complete the request or any sales tax due to third party products or services.

 

THIRD PARTY CANCELLATIONS

Services scheduled with third party vendors and given less than 24 hours notice, will incur a convenience fee of $25.00, to accommodate necessary scheduling changes. No shows or services canceled without prior notice may result in the full price of service being charged.


PAID POSTINGS

We may charge a fee to post Content in some areas of the Service. The fee is an access fee permitting Content to be posted in a designated area. Each party posting Content to the Service is responsible for said Content and compliance with the TOU. All fees paid will be non-refundable in the event that Content is removed from the Service for violating the TOU.  Fees collected for specific services, such as subscription services and advertising, are non-refundable unless otherwise stated in writing for a specific promotional program.


MODIFICATIONS TO THIS AGREEMENT

We reserve the right, at our sole discretion, to change, modify or otherwise alter these terms and conditions at any time. Such modifications shall become effective immediately upon the posting thereof. You must review this agreement on a regular basis to keep yourself apprised of any changes.

 

ELIGIBILITY FOR USE

Best Of Concierge reserves some parts of the Service exclusively for professional purchasers, sellers, collectors and resellers of items and accessories who are acceptable to Best Of Concierge in its sole discretion. Although Best Of Concierge attempts to limit the use of these parts of the Service to such purchasers, sellers, collectors and resellers of items and accessories, nothing herein shall create any right of action against Best Of Concierge for failing to adequately screen potential users or prevent the use of Best Of Concierge or the Service by users who are not professional purchasers, sellers, collectors and resellers of items or accessories.


CONTENT

You understand that all advertisements, postings, messages, text, files, images, photos, video, sounds, or other materials (“Content”) posted on, transmitted through, or linked from the Service are the sole responsibility of the person from whom such Content originated. More specifically, you are entirely responsible for each individual item of Content that you post, email or otherwise make available via the Service. Likewise, if you request the assistance of Best Of Concierge to post content, or if you imply consent that Best Of Concierge may post content on your behalf, either by written or oral means, or you fail to inform Best Of Concierge that content should be removed, you are equally responsible for the content. You waive any and all claims against Best Of Concierge of a right of publicity for your image or likeness throughout the world by posting any information or pictures of yourself on Best Of Concierge. You understand that Best Of Concierge does not control, and is not responsible for personal Content made available through the Service, and that by using the Service, you may be exposed to Content that is offensive, indecent, inaccurate, misleading, or otherwise objectionable. When you post User Content to the Service, you authorize and direct us to make such copies thereof as we deem necessary in order to facilitate the posting and storage of the Content on the Service. By posting Content to any part of the Service, you automatically grant, and you represent and warrant that you have the right to grant, to the Company an irrevocable, perpetual, non-exclusive, transferable, fully paid, worldwide license (with the right to sublicense) to use, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part) and distribute such Content for any purpose on or in connection with the Service or the promotion thereof, to prepare derivative works of, or incorporate into other works, such Content, and to grant and authorize sublicenses of the foregoing. Furthermore, Best Of Concierge and Content available through the Service may contain links to other websites, which are completely independent of Best Of Concierge. Best Of Concierge makes no representation or warranty as to the accuracy, completeness or authenticity of the information contained in any such site. Following links to any other websites is at your own risk. You agree that you must evaluate, and bear all risks associated with, the use of any Content, that you may not rely on said Content, and that under no circumstances will Best Of Concierge be liable in any way for any Content or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed or otherwise made available via the Service. You acknowledge that Best Of Concierge does not pre-screen or approve Content, but that Best Of Concierge shall have the right (but not the obligation) in its sole discretion to refuse, delete or move any Content that is available via the Service, for violating the letter or spirit of the TOU or for any other reason.


THIRD PARTY CONTENT, SITES, AND SERVICES

Best Of Concierge and Content available through the Service may contain features and functionalities that may link you or provide you with access to third party content which is completely independent of Best Of Concierge, including web sites, directories, servers, networks, systems, information and databases, applications, software, programs, products or services, and the Internet as a whole. Your interactions with organizations and/or individuals found on or through the Service, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. We do not guarantee the quality, safety or legality of, any Content, the truth or accuracy of the descriptions of any goods or services offered for sale, the right of the sellers to sell or license any such goods or services, or the ability of any buyer to purchase any such goods or services. The Service is designed for experienced buyers accustomed to buying goods and services based on photographs and/or descriptive text. Buyers should assume that any goods offered are not new, unless otherwise stated, nor in perfect condition, and may require touch-up or repairs prior to use and that the available information about the items may be limited. It is not possible for Best Of Concierge to verify information provided by the seller of any item.

You agree that Best Of Concierge shall not be responsible or liable for any loss or damage of any sort incurred as the result of any dealings between users of the Service. If there is a dispute between users of the Service, or between users and any third party, you understand and agree that Best Of Concierge is under no obligation to become involved. In the event that you have a dispute with one or more other users, you hereby forever release Best Of Concierge, its officers, employees, agents and successors in rights from claims, demands and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes and/or our service.

At the User's request, Best Of Concierge Concierge Service may purchase items either over the Internet or on the phone with third party vendors with the User's credit card. In the event that the User initially wants Best Of Concierge Concierge Service to make purchases for the User, the User will be asked for a credit card to be used for those charges. Such authorization may be either orally or in writing Best Of Concierge Concierge Service shall not purchase any item on behalf of the client from a third party unless first authorized to do so by the client.  Best Of Concierge Concierge Service does not warrant or stand behind any purchases made on the User's behalf. Best Of Concierge Concierge Service is merely acting to facilitate the purchase and all disputes with charges need to be addressed to your Credit Card Company or merchant. All invoices, shipping information, etc. will be sent directly to Users email address for vendor. If Best Of Concierge Concierge Service agrees to make a credit card purchase in behalf of the client (i.e. not made directly with the client’s credit card), Best Of Concierge Concierge Service reserves the right to charge a convenience fee 4% .

 

NOTIFICATION OF CLAIMS OF INFRINGEMENT

If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please send your notice (“Notice”) to Best Of Concierge’s agent for notice of claims of copyright or other intellectual property infringement:

by email: info@bestofbayarea.com

Please include the following with your Notice to our Abuse Agent:

The identity of the material on Best Of Concierge that you claim is infringing, in sufficient detail so that we may locate it on the website;

A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

Your address, telephone number, and email address;

A statement by you declaring under penalty of perjury that (i) the above information in your Notice is accurate, and (ii) that you are the owner of the copyright interest involved or that you are authorized to act on behalf of that owner; and

Your physical or electronic signature.


PRIVACY AND INFORMATION DISCLOSURE

Best Of Concierge may, in its sole discretion, preserve or disclose your Content, as well as your information, such as email addresses, IP addresses, timestamps, and other user information. Your personal information is further governed by Best Of Concierge’s Privacy Policy.


CONDUCT

You agree not to post, email, or otherwise make available Content:

  • that is unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, invasive of another’s privacy, or is harmful to minors in any way;

  • that is pornographic or depicts a human being engaged in sexual activities or exposing sexual organs unfitting for the Service;

  • that harasses, degrades, intimidates or is hateful toward an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;

  • that suggests a discriminatory preference based on race, color, national origin, religion, sex, familial status or handicap (or violates any state or local law prohibiting discrimination on the basis of these or other characteristics);

  • that violates federal, state, or local equal employment opportunity laws, including but not limited to, stating in any advertisement for employment a preference or requirement based on race, color, religion, sex, national origin, age, or disability;

  • with respect to employers that employ four or more employees, that violates the anti-discrimination provision of the Immigration and Nationality Act, including requiring U.S. citizenship or lawful permanent residency (green card status) as a condition for employment, unless otherwise required in order to comply with law, regulation, executive order, or federal, state, or local government contract;

  • that impersonates any person or entity, including, but not limited to, a Best Of Concierge employee, or falsely states or otherwise misrepresents your affiliation with a person or entity (this provision does not apply to Content that constitutes lawful non-deceptive parody of public figures.);

  • that includes personal or identifying information about another person without that person’s explicit consent;

  • that is fraudulent, false, deceptive, misleading, deceitful, misinformative, or constitutes “bait and switch”;

  • that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party, or Content that you do not have a right to make available under any law or under contractual or fiduciary relationships;

  • that constitutes or contains “affiliate marketing,” “link referral code,” “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or unsolicited commercial advertisement;

  • that constitutes or contains any form of advertising or solicitation if: posted in areas of Best Of Concierge which are not designated for such purposes;

  • or emailed to Best Of Concierge users who have not indicated in writing that it is ok to contact them about other services, products or commercial interests. that includes links to commercial services or web sites, except as specifically permitted;

  • that advertises any illegal service or the sale of any items the sale of which is prohibited or restricted by any applicable law;

  • that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

  • that disrupts the normal flow of dialogue with an excessive amount of Content (flooding attack) to the Service, or that otherwise negatively affects other users’ ability to use the Service;

  • or that employs misleading email addresses, or forged headers or otherwise manipulated identifiers in order to disguise the origin of Content transmitted through the Service.

Additionally, you agree not to:

  • contact anyone who has asked not to be contacted;

  • “stalk” or otherwise harass anyone;

  • collect personal data about other users for commercial or unlawful purposes;

  • use automated means, including spiders, robots, crawlers, data mining tools, or the like to download data from the Service – unless expressly permitted by Best Of Concierge;

  • post irrelevant Content, repeatedly post the same or similar Content or otherwise impose an unreasonable or disproportionately large load on our infrastructure;

  • post the same item or service in more than one classified category or forum;

  • attempt to gain unauthorized access to Best Of Concierge’s computer systems or engage in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of, the Service or Best Of Concierge;

  • or use any form of automated device or computer program that enables the submission of Content on Best Of Concierge without such Content being manually entered by the author thereof (an “automated posting device”), including without limitation, the use of any such automated posting device to submit Content in bulk, or for automatic submission of Content at regular intervals.


POSTING AGENTS

A “Posting Agent” is a third-party agent, service, or intermediary that offers to post Content to the Service on behalf of others. To moderate demands on Best Of Concierge’s resources, you may not use a Posting Agent to post Content to the Service without express permission or license from Best Of Concierge. Correspondingly, Posting Agents are not permitted to post Content on behalf of others, to cause Content to be so posted, or otherwise access the Service to facilitate posting Content on behalf of others, except with express permission or license from Best Of Concierge.


NO SPAM POLICY

You understand and agree that sending unsolicited email advertisements to Best Of Concierge email addresses or through Best Of Concierge computer systems is expressly prohibited by these TOU. Any unauthorized use of Best Of Concierge computer systems is a violation of the TOU and certain federal and state laws, including without limitation the Computer Fraud and Abuse Act (18 U.S.C. § 1030 et seq.). Such violations may subject the sender and his or her agents to civil and criminal penalties.


LIMITATIONS ON SERVICE

You acknowledge that Best Of Concierge may establish limits concerning use of the Service, including the maximum number of days that Content will be retained by the Service, the maximum number and size of postings, email messages, or other Content that may be transmitted or stored by the Service, and the frequency with which you may access the Service. You agree that Best Of Concierge has no responsibility or liability for the deletion or failure to store any Content maintained or transmitted by the Service. You acknowledge that Best Of Concierge reserves the right at any time to modify or discontinue the Service (or any part thereof) with or without notice, and that Best Of Concierge shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.


ACCESS TO THE SERVICE

Best Of Concierge grants you a limited, revocable, nonexclusive license to access the Service for your own personal use. This license does not include: (a) access to the Service by Posting Agents; or (b) any collection, aggregation, copying, duplication, display or derivative use of the Service nor any use of data mining, robots, spiders, or similar data gathering and extraction tools for any purpose unless expressly permitted by Best Of Concierge. A limited exception to (b) is provided to general purpose internet search engines and non-commercial public archives that use such tools to gather information for the sole purpose of displaying hyperlinks to the Service, provided they each do so from a stable IP address or range of IP addresses using an easily identifiable agent and comply with our robots.txt file. “General purpose internet search engine” does not include a website or search engine or other service that specializes in classified listings or in any subset of classifieds listings such as decorative goods or furniture, or which is in the business of providing classified ad listing services.

Best Of Concierge does not permit you to display on your website, or create a hyperlink on your website to, individual postings on the Service, absent express permission granted by Best Of Concierge to do so. You may create a hyperlink to the homepage of Best Of Concierge, so long as the link does not portray Best Of Concierge, its employees, or its affiliates in a false, misleading, derogatory, or otherwise offensive matter.

Best Of Concierge may offer various parts of the Service in RSS format so that users can embed individual feeds into a personal website or blog, or view postings through third party software news aggregators. Best Of Concierge permits you to display, excerpt from, and link to the RSS feeds on your personal website or personal web blog, provided that (a) your use of the RSS feed is for personal, non-commercial purposes only, (b) each title is correctly linked back to the original post on the Service and redirects the user to the post when the user clicks on it, (c) you provide, adjacent to the RSS feed, proper attribution to “Best Of Concierge” as the source, (d) your use or display does not suggest that Best Of Concierge promotes or endorses any third party causes, ideas, web sites, products or services, (e) you do not redistribute the RSS feed, and (f) your use does not overburden Best Of Concierge’s systems. Best Of Concierge reserves all rights in the content of the RSS feeds and may terminate any RSS feed at any time.

Use of the Service beyond the scope of authorized access granted to you by Best Of Concierge immediately terminates said permission or license. In order to collect, aggregate, copy, duplicate, display or make derivative use of the Service or any Content made available via the Service for other purposes (including commercial purposes) not stated herein, you must first obtain a written license from Best Of Concierge that has been signed by one of Best Of Concierge’s authorized representatives.


TERMINATION OF SERVICE / CANCELLATIONS

You agree that Best Of Concierge, in its sole discretion, has the right (but not the obligation) to delete or deactivate your account, block your email or IP address, or otherwise terminate your access to or use of the Service (or any part thereof), immediately and without notice, and remove and discard any Content within the Service, for any reason, including, without limitation, if Best Of Concierge believes that you have acted inconsistently with the letter or spirit of the TOU. Further, you agree that Best Of Concierge shall not be liable to you or any third-party for any termination of your access to the Service. Further, you agree not to attempt to use the Service after said termination. Sections 2-7 and 13-20 shall survive termination of the TOU.

Cancellations of annual memberships are not allowed, once you agree to these terms and conditions and activate your membership cancellations will not be permitted. By agreeing to these terms and conditions you agree to not dispute any charges with your credit card company.

 

 

Limitations

By agreeing to our terms, you realize that there are inherent limitations to the services we are to provide.  We will not make illegal purchases on your behalf or represent you in any unlawful or illegal way.  For purchases made on your behalf, Best Of Concierge Concierge Service nor its employees will be held accountable for returns, refunds, or guarantees on behalf of the products or services your are purchasing.  We will take all the precautions necessary to protect your information, but we will not be held responsible or accountable or liable for any reason whatsoever should your information become exposed or if you are not pleased with the products or services you approved for us to charge on your behalf. Concierge operators will also not lie on your behalf for any reason or be involved or responsible for any of your personal, business, financial or other actions. Our operators will not honor fraudulent outbound calling, money collections, prank calling or other illegal activities.  

 

PROPRIETARY RIGHTS

The Service is protected to the maximum extent permitted by copyright laws and international treaties. Content displayed on or through the Service is protected by copyright as a collective work and/or compilation, pursuant to copyrights laws, and international conventions. Any reproduction, modification, creation of derivative works from or redistribution of the site or the collective work, and/or copying or reproducing the sites or any portion thereof to any other server or location for further reproduction or redistribution is prohibited without the express written consent of Best Of Concierge. You further agree not to reproduce, duplicate or copy Content from the Service without the express written consent of Best Of Concierge, and agree to abide by any and all copyright notices displayed on the Service. You may not decompile or disassemble, reverse engineer or otherwise attempt to discover any source code contained in the Service. Without limiting the foregoing, you agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any aspect of the Service. Best Of Concierge, as well as certain other of the names, logos, and materials displayed on Best Of Concierge, constitute trademarks, trade names, service marks or logos (“Marks”) of Best Of Concierge or other entities. You are not authorized to use any such Marks. Ownership of all such Marks and the goodwill associate therewith remains with Best Of Concierge or those other entities.

Although Best Of Concierge does not claim ownership of content that its users post, by posting Content to any public area of the Service, you automatically grant, and you represent and warrant that you have the right to grant, to Best Of Concierge an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, and distribute said Content and to prepare derivative works of, or incorporate into other works, said Content, and to grant and authorize sublicenses (through multiple tiers) of the foregoing. Furthermore, by posting Content to any public area of the Service, you automatically grant Best Of Concierge all rights necessary to prohibit any subsequent aggregation, display, copying, duplication, reproduction, or exploitation of the Content on the Service by any party for any purpose.


DISCLAIMER OF WARRANTIES

YOU AGREE THAT USE OF Best Of Concierge AND THE SERVICE IS ENTIRELY AT YOUR OWN RISK. Best Of Concierge AND THE SERVICE ARE PROVIDED ON AN “AS IS” OR “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. TO THE FULLEST EXTENT PERMITTED BY LAW, Best Of Concierge DISCLAIMS ANY WARRANTIES FOR THE SECURITY, RELIABILITY, TIMELINESS, ACCURACY, AND PERFORMANCE OF Best Of Concierge AND THE SERVICE. TO THE FULLEST EXTENT PERMITTED BY LAW, Best Of Concierge DISCLAIMS ANY WARRANTIES FOR OTHER SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON Best Of Concierge  OR THE SERVICE, OR ACCESSED THROUGH ANY LINKS ON Best Of Concierge OR THE SERVICE, INCLUDING WITHOUT LIMITATION, WARRANTY OF TITLE TO OR DELIVERY OF ANY GOOD OR SERVICE, ANY WARRANTY WITH RESPECT TO INTELLECTUAL PROPERTY RIGHTS IN ANY GOOD OR SERVICE, ANY WARRANTY THAT ANY GOOD OR SERVICE CONFORMS TO ITS DESCRIPTION OR THE COLORS, TEXTURE AND DETAIL SHOWN ON THE USER’S COMPUTER MONITOR. TO THE FULLEST EXTENT PERMITTED BY LAW, Best Of Concierge DISCLAIMS ANY WARRANTIES FOR VIRUSES OR OTHER HARMFUL COMPONENTS IN CONNECTION WITH Best Of Concierge OR THE SERVICE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Best Of Concierge, Best Of Concierge OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, some of the foregoing disclaimers may not apply to you insofar as they relate to implied warranties.


LIMITATIONS OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL Best Of Concierge BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF Best Of Concierge HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM ANY ASPECT OF YOUR USE OF Best Of Concierge OR THE SERVICE, WHETHER THE DAMAGES ARISE FROM USE OR MISUSE OF Best Of Concierge OR THE SERVICE, FROM INABILITY TO USE Best Of Concierge OR THE SERVICE, OR THE INTERRUPTION, SUSPENSION, MODIFICATION, ALTERATION, OR TERMINATION OF Best Of Concierge OR THE SERVICE. SUCH LIMITATION SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR PRODUCTS RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH Best Of Concierge OR THE SERVICE OR ANY LINKS ON Best Of Concierge OR THE SERVICE, AS WELL AS BY REASON OF ANY INFORMATION OR ADVICE RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH Best Of Concierge OR THE SERVICE OR ANY LINKS ON Best Of Concierge. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, some of the foregoing limitation may not apply to you.



INDEMNITY

You agree to indemnify and hold Best Of Concierge, its officers, subsidiaries, affiliates, successors, assigns, directors, officers, agents, service providers, suppliers and employees, harmless from any claim or demand, including reasonable attorney fees and court costs, made by any third party due to or arising out of Content you submit, post or make available through the Service, your use of the Service, your violation of the TOU, your breach of any of the representations and warranties herein, or your violation of any rights of another.


GENERAL INFORMATION

The TOU, and any additional terms to which you agree when using particular elements of the Service, constitutes the entire agreement between you and Best Of Concierge and governs your use of the Service, superseding any prior agreement between you and Best Of Concierge. The failure of Best Of Concierge to exercise or enforce any right or provision of the TOU shall not constitute a waiver of such right or provision. If any provision of the TOU is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the TOU remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the TOU must be filed within one (1) year after such claim or cause of action arose or be forever barred.


VIOLATION OF TERMS AND LIQUIDATED DAMAGES

Please report any violations of the TOU by sending an email to info@bestofbayarea.com

Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.

You understand and agree that, because damages are often difficult to quantify, if it becomes necessary for Best Of Concierge to pursue legal action to enforce the TOU, you will be liable to pay Best Of Concierge the following amounts as liquidated damages, which you accept as reasonable estimates of Best Of Concierge’s damages for the specified breaches of the TOU:

If you post a message that (i) impersonates any person or entity; (ii) falsely states or otherwise misrepresents your affiliation with a person or entity; or (iii) that includes personal or identifying information about another person without that person’s explicit consent, you agree to pay Best Of Concierge one thousand dollars ($1,000) for each such message. This provision does not apply to messages that are lawful non-deceptive parodies of public figures.

If Best Of Concierge establishes limits on the frequency with which you may access the Service, or terminates your access to or use of the Service, you agree to pay Best Of Concierge one hundred dollars ($100) for each message posted in excess of such limits or for each day on which you access Best Of Concierge in excess of such limits, whichever is higher.

If you send unsolicited email advertisements to Best Of Concierge email addresses or through Best Of Concierge computer systems, you agree to pay Best Of Concierge twenty five dollars ($25) for each such email.

If you post Content in violation of the TOU, other than as described above, you agree to pay Best Of Concierge one hundred dollars ($100) for each item of Content posted. In its sole discretion, Best Of Concierge may elect to issue a warning before assessing damages.

If you are a Posting Agent that uses the Service in violation of the TOU, in addition to any liquidated damages under clause (d), you agree to pay Best Of Concierge one hundred dollars ($100) for each and every item of Content posted in violation of the TOU. A Posting Agent will also be deemed an agent of the party engaging the Posting Agent to access the Service (the “Principal”), and the Principal (by engaging the Posting Agent in violation of the TOU) agrees to pay Best Of Concierge an additional one hundred dollars ($100) for each item of Content posted by the Posting Agent on behalf of the principal in violation of the TOU.

If you aggregate, display, copy, duplicate, reproduce, or otherwise exploit for any purpose any Content (except for your own Content) in violation of the TOU without Best Of Concierge’s express written permission, you agree to pay Best Of Concierge three thousand dollars ($3,000) for each day on which you engage in such conduct.

Notwithstanding any other provision of the TOU, Best Of Concierge retains the right to seek the remedy of specific performance of any term contained in the TOU, or a preliminary or permanent injunction against the breach of any such term or in aid of the exercise of any power granted in the TOU, or to seek to recover damages arising from or relating to a violation of this TOU or any combination thereof.


FEEDBACK

We welcome your questions and comments. Please send them to info@bestofconcierge.com.


TERMS OF USE FOR ALL SERVICES

Best Of Concierge offers a variety of online programs (the “Programs”) as a convenience to its participating professionals and persons interested in engaging a professional (the “Consumer”) to perform or receive services (“Services”) or information about such Services.

As a condition to your use of the Programs and as material inducement on the part of Best Of Concierge and its Affiliates to offer the Programs, you expressly acknowledge and agree that:

Use of the Programs are at your sole risk. Best Of Concierge and its Affiliates expressly disclaim any and all warranties of any kind, express or implied arising out of or relating to:

  • For Consumers:

  • a) the Programs

  • b) the Professional

  • c) the Services to be performed by any Professional.

    • a) your use of the Programs

    • b) the engagement by you of any Professional

    • c) any acts, negligence, breach of contract or other conduct engaged in by you or by any of the Professional’s agents, vendors, consultants and the like

    • d) any other matter relating to the Programs.

- In no event will Best Of Concierge’s liability to you for any reason whatsoever exceed in the aggregate the sum of $25.00.

- Best Of Concierge and its Affiliates do not provide, nor will they provide, any service to or for you, nor is Best Of Concierge and its Affiliates a party to any agreement which you may enter into with a Professional. If you engage the services of any Professional, all arrangements in such regard are solely between you and the concerned Professional.

- If any of the above Terms of Use are found by a court of competent jurisdiction to be invalid, all of the other provisions of the Terms of Use shall remain in full force and effect.

For Professionals:

a) the Programs

b) the Consumers

c) the agreement between you and the Consumer.

Best Of Concierge, its Officers, Directors, Members and Employees, as well as Best Of Concierge Affiliates, shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages or other losses resulting from or relating in any manner to:

a) your use of the Programs

b) the engagement of you by any Consumer

c) any acts, negligence, breach of contract or other conduct engaged in by you or by any of the your or the Consumer’s agents, vendors, consultants and the like

d) any other matter relating to the Programs.

- In no event will Best Of Concierge’s liability to you for any reason whatsoever exceed in the aggregate the sum of $25.

- Best Of Concierge and its Affiliates are not a party to any agreement which you may enter into with a Consumer. If you are engaged by a Consumer, all arrangements in such regard are solely between you and the concerned Consumer.

- If any of the above Terms of Use are found by a court of competent jurisdiction to be invalid, all of the other provisions of the Terms of Use shall remain in full force and effect.

Questions about our services programs may be directed to: info@bestofconcierge.com

Best Of Concierge, its Officers, Directors, Members and Employees, as well as Best Of Concierge Affiliates, shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages or other losses resulting from or relating in any manner to:


BRAND AGREEMENT

Legal Disclaimer: By logging in to your Best Of Concierge account, you are agreeing to the terms below and you are stating that you have the authority to represent the manufacturer’s products, pricing, and copyrighted material online. If you do not agree to the terms, or if you do not have the legal right to represent this brand relative to the terms below, please do not login to the account.

1) Parties: This “Agreement” between “I” or “me” or the “Company” and Best Of Concierge. (“Best Of Concierge”, together with me, “we” or the “parties”) governs the relationship between the parties. The parties agree to conduct this transaction and permit the creation of this Agreement by electronic means.

2) Content: I hereby license to Best Of Concierge the use of the images (including logo, products, installation photos, etc.), product catalog, and related data, such as and including product pricing, that I provide or have placed on my website (such images, product catalog, related data, the “Content”) for display on Best Of Concierge and “Affiliated Sites,” including related websites, social media websites, picture hosting websites, and all other website Best Of Concierge at its sole discretion believes will provide beneficial exposure to me, and for use in emails, quote requests and promotional materials. I may make suggestions for the best way to showcase my products or display the Content at any time, but Best Of Concierge retains full discretion regarding what Content (if any) to display, how, and where. I represent and warrant that I have obtained all rights in the Content necessary for Best Of Concierge to exercise the rights granted hereunder, that the Content is accurate and representative of my products, and that I will update my Best Of Concierge account with any updates to the Content necessary to keep such Content accurate and representative of my products. Best Of Concierge and Affiliated Sites are not responsible for any damages associated with the Content or its interpretation.

3) Fees:

(a) Membership: Price as stated on Best Of Concierge at the time of purchase of the membership. Price remains locked in as long as membership is kept current. All payments are paid upfront at the beginning of the 30 day billing cycle. All yearly payments are paid upfront at the beginning of the 365 day billing cycle. Payments are automatically deducted from the account on file each billing cycle, unless I cancel my account.

4) Length of Contract: This Agreement is valid up to and until I cancel my account.

5) Billing: In the event that a payment is due on my Membership, but my credit card on file in no longer valid or active, Best Of Concierge may attempt to contact me to determine updated account information. Best Of Concierge will wait thirty (30) days before canceling my membership.

6) Termination: I may request termination of this agreement at any time.  Termination will take effect upon the end of the last day of my billing cycle.  Best Of Concierge may terminate this agreement at will.  In the event Best Of Concierge terminates this agreement early, and I am not in violation of any term of this Agreement, I will receive a prorated reimbursement for the portion of the billing cycle remaining.


 

PRIVACY

 

Best Of Concierge Concierge Service knows how important privacy is to you and is committed to honoring your privacy.

All personal and credit card information obtained is gathered for the purpose of providing concierge services and billing the client for services rendered.  At no time, will the collected information be disclosed to a third party, except for the purpose of completing the client's financial obligation to Best Of Concierge Concierge Service.

 

LIMITATIONS OF LIABILITY

 

In no event will Best Of Concierge Concierge Service, any of its partners, providers, affiliates, including their respective officers, directors, employees or representatives, be liable for any indirect, incidental, compensatory or punitive damages or damages resulting from loss of profits, lost data or business interruption arising out of the use, inability to use, or the results of use of the service.  You agree to indemnify, defend and hold harmless Best Of Concierge Concierge Service, its service providers, and each of their subsidiaries, affiliates, officers, directors, shareholders, beneficiaries, members, partners, employees, consultants, attorneys and agents and their respective successors and assigns, if any, (collectively the "Indemnified Parties") from and against all claims, actions, losses, liabilities, damages, costs and expenses (including, but not limited to, attorneys' fees and costs) arising from or relating to your use of the Services . Recommendations of third party vendors are at your own risk and Best Of Concierge Concierge Service shall no be held responsible for any dissatisfaction from any service or merchandise. The decision to use any third party service vendor is totally your own, and is only a recommendation by us and holds no guarantees for satisfaction. An complaints, refunds, etc. should be directed to the specific vendor and not to Best Of Concierge Concierge Service. The concierges' comments and recommendations presented are based on research and opinions collected by the concierges, and are subject to change at any time.  In addition, all responses will be provided based upon REASONABLE research and efforts on behalf of our staff. We do not recommend utilizing our services for financial, legal, tax or other sensitive matters.

 

We use all reasonable endeavors to monitor the goods and/or services provided by our service partners but we cannot accept responsibility for any loss, liability or cost incurred by you as a result of any acts or omissions of service partners nor can we guarantee the accuracy of information supplied to you by service partners. No guarantees can be given on behalf of any service partners. You shall require seeking compensation for any loss or damage suffered directly from the service partner.

 

Best Of Concierge Concierge Services holds the right to refuse any business or individuals it feels is unsafe and unsuitable for its employees.

End Agreement.

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Found 6 records

How does the "Sign me in automatically" work?
The "Sign me in automatically" is optional, it saves your username and password on your computer and every time you access the page you will be automatically logged in.
What happens if I forget my password?
If you forget your password, please click on the 'Forgot your Password?' link of the front of the directory or on the sponsor login page. The password recovery email will be sent to the email address provided from your Contact Information. The email will contain a link which will redirect the user to the 'Manage Account' section, where the password can be updated.
How can I change my password?
After you are logged in, click on 'Account Settings' link, you will see the "Current Password" field, type your current password in this field and your new password on the fields "Password" and "Retype Password", then hit the submit button.
Am I required to have an account to add items to the site?
Yes. In order to add any item, including Free items, to the directory you must have an account.
How can I sign up for an account?
To sign up as a sponsor go to the 'Advertise With Us' link at top menu, select an item and level and click in 'SIGN UP' button. Fill out all fields, write down your username and password for future reference, choose the best payment gateway for you and follow the steps to finish the process. To sign up as a visitor go to 'Sign up | Login' link at top menu, fill out all fields and click in 'Create Account'.
Why am I receiving an 'Account Locked' message?
If you attempt to access your account and type in an incorrect password 5 times the account will lock for 1 hour. This is for security reasons.